SMART TEST

Technical Support Representative

This template includes questions to help assess candidates' ability to perform Technical Support Representative duties.

Technical Support

General Customer Support

Customer Support Communication

Personality

min

skills

Standard

difficulty

Smart test

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About the Technical Support Representative skills assessment

Our Technical Support Representative smart test template focuses on essential skills for the role. Create your first test in a few clicks, customize it and instantly shortlist candidates based on their actual skills like:

solve technical issues in the fastest, most efficient and cost effective way
troubleshooting and debugging skills
understand customer problems
relay the problem to others for help
know when to escalate problem
basic knowledge of operating systems and how they work
ability to collaborate with a cross-functional team
willingness to contribute to a positive working environment

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