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Mediacurrent Agency turned an administrative headache into second-nature time tracking

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About

Mediacurrent is a 90-person full-service digital agency. They implement open-source software development, strategy, and design to help organizations get a better ROI. They’re based in the southern US.

Results with Toggl Track

  • Greater transparency for internal and external stakeholders
  • Multiple filters for high-level and granular reports, but without the technical challenges
  • No surprises on time spent in development
  • A second-nature time tracking process that seamlessly integrates with Jira and Confluence and into the workflow
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Not only is Toggl Track easy to use, it’s actually difficult to forget to track our time.

Megan Harris, Digital Strategist at Mediacurrent

Challenges

Before Toggl Track, the Mediacurrent team used a slew of timers and note-taking apps to track their time each week.

But they were out of luck whenever support for various apps suddenly ended, or when no one could get on the same page because they were all using separate systems. Not to mention the transition between different projects, meetings, and development time. How could they keep up with it all?

“When web development agencies bill based on time spent, tracking makes or breaks your business,” Megan Harris, digital strategist with Mediacurrent, told us. That’s when they decided to give Toggl Track a try.

Solution

“Toggl Track keeps me focused. I can say goodbye to the guilt that comes with multi-tasking or going off-topic,” Harris said. The Mediacurrent team can quickly toggle their time tracking between projects and tasks. Projects in the dashboard are easily customizable with just a moment’s input.

There’s no more need to spend hours calculating time allocation from disparate notebooks and apps. The team’s Toggl Track dashboards seamlessly inform their timesheet reporting. “Toggl Track also gives us a snapshot of the time spent on individual tasks and projects,” Harris told us. “That makes billing clients way easier.”

Screenshot of team dashboard in Toggl Track
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And with the Chrome plugin so readily available, it’s become second-nature to track time. “Not only is Toggl Track easy to use, it’s actually difficult to forget to track our time,” Harris said.

Thanks to Toggl Track, administrative blunders and hold-ups are no longer a part of Mediacurrent’s time tracking lifecycle. When reporting aligns easily with all other record-keeping and billing — that’s the dream come true!

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